Overview


This interactive workshop explores the power of empathy when it comes to engaging a diverse workforce as well as provides effective tips and strategies for fine-tuning your empathy skills. Employed properly, empathy is simple and yet so powerful. Many times, we get this wrong because we want to fix, change, rescue or problem solve - participation will help "get it right."


Participants will gain a deeper understanding of empathy, why it matters and its benefits. In addition, they will learn strategies to employ empathy, the questions to ask, how to improve relations and assist in becoming a more productive team member or effective leader.


Topics:

  • Defining empathy and its benefits
  • Factors that impact our ability to feel empathy towards others
  • Reflective listening as a tool to harness empathy
  • Tips for showing up in the workplace with more empathy

Empathy in Action

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